Cantonese Bilingual CSR - Project-Based | Makati
60 Views
5 days ago
Experience
2–25 Year(s)
₱
Salary
Confidential
Location
NA
Be the first to apply for this job
Job Description
Cantonese Bilingual CSR - Project-Based | Makati
*About the Role:*
We are looking for a skilled and motivated Cantonese Bilingual CSR for a project-based role in Makati. The ideal candidate will deliver high-quality customer solutions while working closely with cross-functional teams.
*Responsibilities:*
- Deliver reliable, scalable, and customer-focused solutions
- Collaborate with product, design, and business teams to understand needs and deliver results
- Maintain clean, well-documented work following best practices
- Troubleshoot issues, optimize performance, and improve quality
- Track progress, communicate updates clearly, and drive continuous improvement
*Qualifications:*
- Bachelor's degree in a relevant field or equivalent experience
- Relevant professional experience in a similar role
- Strong problem-solving skills, able to work independently and as part of a team
- Good written and verbal communication skills
*Skills:*
- Strong foundation in relevant tools, platforms, and best practices
- Ability to plan, execute, measure, and improve work with attention to detail
- Excellent ownership, collaboration, and time-management skills
*Preferred Skills:*
- Experience with modern workflows, reporting, automation, and production-grade delivery
- Familiarity with agile practices and cross-functional collaboration
- Ability to mentor teammates and contribute to process improvements
*Benefits:*
- Competitive compensation and growth opportunities
- Collaborative culture with learning & development support
- Opportunity to work on meaningful products and business challenges
Key Skills
6 Skills
Call Center
Cantonese
BPO Voice Process
BPO Call center
Fluent both Cantonese and English
Cantonese Speaker
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
US TELCO ACCOUNT METRO MANILA
Gratitude Inc • 1 – 18 Year(s)
Call Center
BPO Voice Process
BPO Skills
₱ 20 – 25K p.m
Manila, Philippines
Production Agent
Gratitude Inc • 1 – 2 Year(s)
Banking
underwriting skills
collections experience
₱ 40 – 50K p.m
Manila, Philippines
Multilingual Service Desk Analyst - Dutch and French (Trilingual) | Onsite in Taguig
Gratitude Inc • 0 – 10 Year(s)
Technical Support
IT SERVICE DESK
Fluent Dutch speaker
Confidential
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE
Gratitude Inc • 0 – 1 Year(s)
Communication
Customer Service
BPO Skills
₱ 25 – 30K p.m
Manila, Philippines
Customer Service Representative – Exciting Career Opportunity
Gratitude Inc • 0 – 2 Year(s)
BPO/ITES
₱ 15 – 35K p.m
Manila, Philippines
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, kenya
Network
6+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts