Cantonese Support Specialist - No BPO Exp Required
Gratitude IncCantonese Support Specialist - No BPO Exp Required
Job Description
Key Skills
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Cantonese Support Specialist - No BPO Exp Required - Onsite Quezon City
Work Setup: 100% Onsite - Quezon City
Shift: Shifting / Night Shift
Salary: PHP 52,212.67 - PHP 130,114.00 (Negotiable) + PHP 20,000 Sign-On Bonus + Incentives
Hiring: ASAP - 28 Slots Available
ABOUT THE ROLE:
We are urgently hiring 28 Cantonese Language Specialists to support Cantonese-speaking customers via phone, chat, and email.
QUALIFICATIONS:
- Fluent in Cantonese - can speak naturally, fluently, and spontaneously in a professional setting
- Able to understand complex, extended conversations including implied meanings
- With conversational / working English (training and systems are in English)
- Open to candidates with or without BPO experience
- Background in Collections and knowledge of Order-to-Cash (O2C) process is highly preferred but not required
- Must be eligible to work in the Philippines
- Open to non-Filipino applicants with Temporary Resident Visa (TRV)
WHAT YOU WILL DO:
- Handle customer interactions in Cantonese and English across phone, chat, and email
- Assist with account inquiries, billing concerns, service requests, and product information
- Deliver excellent customer experience and resolve issues efficiently
- Accurately document interactions in company systems
- Meet targets for quality, productivity, attendance, and customer satisfaction
- Perform other tasks as assigned
BENEFITS:
- HMO + Life Insurance
- Paid Training + Permanent Employment Opportunity
- Free Parking
- Company Events
- PHP 20,000 Sign-On Bonus + Performance Incentives
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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