Cantonese Support Specialist - No BPO Exp Required

Cantonese Support Specialist - No BPO Exp Required - Onsite Quezon City

Work Setup: 100% Onsite - Quezon City

Shift: Shifting / Night Shift

Salary: PHP 52,212.67 - PHP 130,114.00 (Negotiable) + PHP 20,000 Sign-On Bonus + Incentives

Hiring: ASAP - 28 Slots Available

ABOUT THE ROLE:

We are urgently hiring 28 Cantonese Language Specialists to support Cantonese-speaking customers via phone, chat, and email.

QUALIFICATIONS:

- Fluent in Cantonese - can speak naturally, fluently, and spontaneously in a professional setting

- Able to understand complex, extended conversations including implied meanings

- With conversational / working English (training and systems are in English)

- Open to candidates with or without BPO experience

- Background in Collections and knowledge of Order-to-Cash (O2C) process is highly preferred but not required

- Must be eligible to work in the Philippines

- Open to non-Filipino applicants with Temporary Resident Visa (TRV)

WHAT YOU WILL DO:

- Handle customer interactions in Cantonese and English across phone, chat, and email

- Assist with account inquiries, billing concerns, service requests, and product information

- Deliver excellent customer experience and resolve issues efficiently

- Accurately document interactions in company systems

- Meet targets for quality, productivity, attendance, and customer satisfaction

- Perform other tasks as assigned

BENEFITS:

- HMO + Life Insurance

- Paid Training + Permanent Employment Opportunity

- Free Parking

- Company Events

- PHP 20,000 Sign-On Bonus + Performance Incentives