Cash Application Analyst – B2B Accounts Receivable

Gratitude Inc

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4 hours ago

Cash Application Analyst – B2B Accounts Receivable

2-5 Year(s)

Manila (Taguig)

Job Description

Key Skills

erp systems Accounts Receivable Cash Application exposure Bank reconciliation Order-to-cash Excellent communication skills - written and verbal B2B Cash Application

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Cash Application Analyst – B2B Accounts Receivable

Location: Taguig City, Philippines

Work Setup: Onsite

Shift: Night Shift / US Shift

Experience: 2–5 years

Job Overview

We are looking for a Cash Application Analyst with solid experience in B2B Accounts Receivable (AR), cash application, payment posting, bank reconciliation, and Order-to-Cash (O2C) processes.

You will be responsible for accurately applying customer payments, researching unapplied cash, reconciling accounts, resolving payment discrepancies, and supporting efficient cash flow management in a high-volume environment.

The role supports customers and business operations aligned with US working hours, so candidates must be comfortable working on a night shift schedule.

Key Responsibilities

Apply and post customer payments accurately and within required timelines.
Process payments received through ACH, wire transfers, lockbox, and other payment channels.
Research and resolve unapplied, unidentified, and misapplied cash.
Perform bank reconciliations, account reconciliations, and payment research.
Investigate short payments, overpayments, deductions, and other cash discrepancies.
Coordinate with Collections, Billing, Disputes, and customers to resolve payment exceptions.
Maintain accurate customer account and transaction records.
Support month-end close and Accounts Receivable activities.
Meet established SLA, productivity, accuracy, and quality targets.
Follow internal controls and procedures for cash application and financial transactions.

Requirements

Bachelor's degree in Accounting, Finance, Commerce, Business, or a related field.
2–5 years of relevant experience in Cash Application, Accounts Receivable, Payment Posting, Bank Reconciliation, or Order-to-Cash.
Hands-on experience with B2B cash application in a high-volume environment.
Experience researching unapplied cash, unidentified payments, payment discrepancies, and account variances.
Experience using ERP systems such as SAP, Oracle, NetSuite, or similar platforms.
Strong analytical and numerical skills with excellent attention to detail.
Good working knowledge of Microsoft Office/Excel.
Strong written and verbal communication skills.
Ability to collaborate effectively with internal teams and external customers.
Willingness to work onsite in Taguig City and on a night/US shift.

Preferred Experience

Candidates with experience in the following areas are highly encouraged to apply:

Pre-Screening Questions

How many years of experience do you have in B2B Cash Application?
How many years of experience do you have in Accounts Receivable?
Which ERP/accounting systems have you used? (SAP, Oracle, NetSuite, etc.)
What payment channels have you handled? (ACH, Wire, Lockbox, etc.)
Do you have experience resolving unapplied or unidentified cash?
What is your highest educational attainment?
What is your current/last drawn salary?
What is your expected salary?
Are you willing to work onsite in Taguig City?
Are you comfortable working a night/US shift?
What is your notice period/earliest available start date?

Important: Former TP employees will not be considered for rehire, whether directly or through a third party.

Role

Cash Officer

Timings

Night Shift (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

Banking / Financial Services

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