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GRATITUDE INC
APAC · AFRICA · U.S.A

CGI Taguig- CSR Voice - Up to 23K + 3.2K + Bonus

47 Views 3 days ago
Experience 1–18 Year(s)
₱
Salary ₱ 20 – 26.2K p.m
Location NA
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Job Description

*Customer Service Representative - Voice International - McKinley Taguig - Up to 23K + 3.2K Allowance + Bonus*


*Company:*CGI 

*Location:* McKinley, Taguig City - Onsite

*Account:* Voice International Account - Fixed Night Shift

*Salary:* Up to PHP 23,000 Basic + PHP 3,200 Allowance + 1 Month Basic Bonus

*Work Setup:* Full-Time Onsite - Fixed Night Shift

*Vacancies:* Limited Slots


*About The Role:*

CGI McKinley Taguig is hiring CSRs for International Voice Account. Earn up to 23K basic plus allowance plus joining bonus!


*Salary Breakdown:*

- *PHP 18K Basic* - for 6 months BPO voice experience

- *PHP 20K-21K Basic* - for 1-2 years BPO voice experience

- *PHP 22K-23K Basic* - for 2-3 years BPO voice experience

- *PLUS* PHP 3,200 monthly allowance

- *PLUS* Joining Bonus equivalent to 1 month basic salary


*Responsibilities:*

- Handle customer inquiries via voice for international account

- Provide world-class customer service and resolve concerns

- Assist with billing, account management, and service inquiries

- Meet quality metrics and ensure high CSAT

- Document interactions accurately


*Qualifications:*

- Minimum 6 months international voice account experience required

- *Note:* Local accounts like GCash, local banks, local telcos NOT qualified

- Must have at least 1 year tenure per company - job hoppers not qualified

- Open to HS Grad, SHS Grad, Undergrad, Career Shifters

- Excellent English communication skills

- Willing to work 100% onsite in McKinley, Taguig - Fixed night shift

- Can start ASAP


*Benefits:*

- Up to 23K basic + 3.2K allowance + 1 month bonus

- Fixed night shift - work-life balance

- Global company with career growth

- Premium benefits package


*Apply now - Limited slots at CGI Taguig!*

Key Skills

8 Skills
Call Center BPO Voice Process International Call Centre BPO Skills Call Centre skills Call centre Operations BPO call centre Call Center experience

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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