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GRATITUDE INC
APAC · AFRICA · U.S.A

Chat & Email Support | Concentrix Taguig - Up to ₱24K*

58 Views 3 days ago
Experience 1–15 Year(s)
₱
Salary ₱ 22 – 24K p.m
Location NA
3 candidate(s) already applied

Job Description

Non-Voice Customer Service Representative - Chat & Email Support | Concentrix Taguig - Up to ₱24K*


*Company:* Concentrix

*Location:* Taguig City - Work Onsite (WFO)

*Employment Type:* Full-Time

*Industry:* BPO / Customer Service

*Salary:* Up to Php 24,000 Package

*Account:* Blended Non-Voice - Chat & Email Support

*Work Setup:* Onsite, Non-Voice, Shifting Schedule


*About The Role:*

Concentrix Taguig is hiring for our Blended Non-Voice Account. This role is perfect for BPO tenured agents who prefer handling chat and email support over voice calls.


*Key Responsibilities:*

- Handle customer inquiries via chat and email channels

- Provide accurate information and timely resolution to customer concerns

- Maintain high-quality written communication and customer satisfaction

- Meet performance and quality targets


*Qualifications:*

- High School Graduate (Old Curriculum) or Senior High School Graduate

- Minimum of 1 year BPO experience is required

- Strong written English communication skills

- Willing to work onsite in Taguig City on a shifting schedule

- Can start ASAP


*Benefits and Perks:*

- Up to Php 24,000 monthly salary package

- HMO coverage and government-mandated benefits

- Paid training from day one

- Career growth opportunities with a global BPO leader

- No voice calls - chat and email support only


*How to Apply:*

Submit your updated resume through this job portal. Only shortlisted candidates will be contacted.

Key Skills

7 Skills
Call Center Inbound BPO International Call Centre Chat Process BPO Operations Call Center experience Chat/Email support

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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