Client Relationship Manager (Mandarin)
Gratitude IncClient Relationship Manager (Mandarin)
Job Description
Key Skills
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GRATITUDE INC. is hiring for Client Relationship Manager (Mandarin)
Location: Quezon City (Onsite)
Schedule: Shifting schedule
Joining date: ASAP
Qualifications:
- Bachelor’s degree from a college or university; or 1-2 years related experience and/or training; or equivalent combination of education and experience
- At least two (2) years of experience in the field/industry
- At least one (1) year of management experience in any related department
- Experience with launching telecom programs
- Global experience with inbound sales programs
- Must be fluent in Mandarin and English
- Must be amenable to work on a flexible schedule
Competencies:
- Customer Focus
- Verbal and Written Communication Skills
- Exceptional Interpersonal Skills
- Organizational Understanding
- Quality Orientation
- Results Achievement
- Conflict Management
- Strategic Planning
- Data Analysis and Interpretation
- Flexibility
- Consultation/Negotiation
- Time Management
Other details to be discussed during your interview with our BPO client.
To apply, please send your CV at xandra@gratitudephilippines.com or you may contact me via WhatsApp, +639855780057
Join now and be part of our team!
Role
Manager-Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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