Client Services Agent - Financial Account -Taguig

Gratitude Inc

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1 day ago

Client Services Agent - Financial Account -Taguig

2-26 Year(s)

₱ 22 - ₱ 32K p.m

Job Description

Key Skills

Asset management Inbound BPO BPO Voice Process BPO Skills BPO industry BPO Call center International BPO Wealth Management Financial Account Call Center experience

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Position:Client Services Agent - Financial

Company: CGI

*Location:* McKinley, Taguig City

*Work Setup:* 100% Onsite

*Shift:* Fixed Night Shift

*SALARY RANGE:*

PHP 22,000 - 27,000 for 2 Years BPO Experience, Any Account

PHP 27,000 - 32,000 for 2 Years BPO Experience in Financial Account or Wealth Asset Management

*QUALIFICATIONS:*

1. HS Graduate old curriculum, SHS Graduate, College Undergraduate or Graduate

2. Must have 2 Years Call Center Experience

3. Experience in Financial Services preferred - Mutual Funds, Segregated Funds, Wealth Management

4. Strong Communication and Problem-solving Skills

5. Ability to handle Complex Client Concerns

6. Amenable to work 100% Onsite in McKinley, Taguig

7. Amenable to Fixed Night Shift Schedule

*RESPONSIBILITIES:*

Handle inbound client inquiries for Financial Services accounts.

Provide accurate information and resolve complex client concerns related to mutual funds and investment products.

Maintain high customer satisfaction and service quality.

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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