Client Services Associate – Davao & CDO

Job Title: Customer Service Associate

Location: Davao / Cagayan de Oro (CDO)
Salary: PHP 19,500 per month
Work Setup: 100% Onsite

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Associates. The successful candidates will handle customer inquiries, provide accurate information, resolve service-related concerns, and ensure a positive customer experience.

Key Responsibilities:

• Handle incoming customer inquiries through the assigned communication channels.

• Provide accurate information regarding products, services, and customer concerns.

• Resolve customer issues professionally and efficiently.

• Maintain a high level of customer satisfaction.

• Follow company policies, procedures, and service standards.

• Maintain proper documentation of customer interactions.

Qualifications:

Davao:

• College Graduate – Fresh graduates are welcome; no BPO experience required.

• High School / Senior High School Graduate – At least 6 months of BPO experience is mandatory.

Cagayan de Oro (CDO):

• College Graduate – Fresh graduates are welcome; no BPO experience required.

• High School / Senior High School Graduate – At least 6 months of BPO experience is mandatory.

Additional Requirements:

• Good verbal and written communication skills.

• Strong customer service and problem-solving abilities.

• Willing to work on shifting schedules.

• Must be willing to work 100% onsite.