Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Collections Support Specialist

587 Views 2 weeks ago
Experience 1–2 Year(s)
₱
Salary ₱ 15 – 30K p.m
Location NA
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Job Description

Job Description

We are looking for a Collections Support Specialist to assist customers with account balances, payment arrangements, and billing concerns while maintaining professionalism and delivering excellent customer service.


Qualifications

At least High School Graduate (Old Curriculum) or Senior High School Graduate

At least 6 months of customer service, collections, or BPO experience is preferred

Good English communication skills

Strong negotiation and problem-solving skills

Willing to work onsite

Willing to work on shifting schedules


Benefits

Competitive salary package

Paid training

HMO and other company benefits

Career growth and development opportunities


Qualified applicants are encouraged to apply.

Key Skills

3 Skills
Customer Service Customer Management Customer Care

Role Specifications

Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Toniaballey Chimaobi
Recruiter - Gratitude Inc
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