Collections Support Specialist
Gratitude IncCollections Support Specialist
Job Description
Key Skills
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Job Description
We are looking for a Collections Support Specialist to assist customers with account balances, payment arrangements, and billing concerns while maintaining professionalism and delivering excellent customer service.
Qualifications
At least High School Graduate (Old Curriculum) or Senior High School Graduate
At least 6 months of customer service, collections, or BPO experience is preferred
Good English communication skills
Strong negotiation and problem-solving skills
Willing to work onsite
Willing to work on shifting schedules
Benefits
Competitive salary package
Paid training
HMO and other company benefits
Career growth and development opportunities
Qualified applicants are encouraged to apply.
Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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