CONSUMER BANKING RELATIONSHIP AGENT

McKinley | 100% Onsite | Fixed Night Shift

Ready to level up your BPO career in Consumer Banking? Join our team as a Consumer Banking Relationship Agent and be part of an exciting international banking account!

JOB RESPONSIBILITIES

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• Handle customer inquiries and concerns for a consumer banking account
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• Provide excellent and personalized customer service
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• Assist customers through voice interactions
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• Resolve concerns efficiently and professionally
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• Build and maintain positive customer relationships
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• Deliver a high-quality customer experience
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QUALIFICATIONS

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• Open to HS Graduates (Old Curriculum)
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• Open to SHS Graduates
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• Open to College Undergraduates
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• Open to College Graduates
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• At least 6 months of BPO voice account or customer service experience
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• BPO experience must be with an INTERNATIONAL account
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• Excellent conversational and English communication skills
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• Open to career shifters
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• Willing to work 100% onsite in McKinley
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• Amenable to a fixed night shift schedule
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STRICT EXPERIENCE REQUIREMENTS

Local-only contact center experience is NOT accepted

Examples: GCash, local banks, local telcos, and similar local accounts.

JOB HOPPERS ARE NOT ACCEPTED

Candidates must have at least 1 year of tenure with each company.

SALARY PACKAGE

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• 6 months experience: PHP 18,000
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• 1–2 years experience: PHP 20,000–PHP 21,000
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• 2–3 years experience: PHP 22,000–PHP 23,000
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• + PHP 3,200 allowance
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• Joining Bonus equivalent to 1 month of basic salary
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Salary brackets are NON-NEGOTIABLE. Applicants should not request a salary higher than the applicable bracket.

HIRING PROCESS

Virtual Interview Available

Initial Screening → Virtual Interview → Final Assessment/Interview → Job Offer

WHY JOIN US?

International Consumer Banking Account

Fixed Night Shift

Competitive Salary + Allowance

Joining Bonus

Career Growth Opportunities

Virtual Interview Available

Open to Graduates, Undergraduates & Career Shifters

Ready to start your banking career? APPLY NOW!