CSR AGENT | COGNIZANT TAGUIG
Job Description
Key Skills
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JOB POST TITLE:
CSR AGENT | COGNIZANT TAGUIG | UP TO 24K | ONSITE
COMPANY: Cognizant
LOCATION: Taguig, Philippines
WORK SETUP: Onsite
LEVEL: PE
EXPERIENCE: 6 to 17 months BPO voice experience only
SALARY: Up to 24K Max
TARGET START DATE: 25-Aug
INDUSTRY: BPO / Customer Service
JOB DESCRIPTION:
Join Cognizant Taguig as a CSR-Agent. You will handle customer voice interactions and provide excellent customer service in an onsite setup.
BASIC QUALIFICATIONS:
- College graduate of any 4 year course
- 6 to 17 months BPO voice experience only
- Good communication skills
- Willing to work onsite in Taguig
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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