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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR - CEBU CITY- Teleperformance

89 Views 4 days ago
Experience 0–5 Year(s)
₱
Salary Confidential
Location Cebu Central Visayas
23 candidate(s) already applied

Job Description




URGENT HIRING – CUSTOMER SERVICE REPRESENTATIVES

Company: Teleperformance (TP)
Location: Inez Villa St., Apas, Cebu City – IT Park

Multiple Accounts | Salary Packages Up to ₱27,000 | Various Experience Levels Accepted

Looking for an exciting career opportunity with Teleperformance? We are hiring enthusiastic and customer-focused individuals for multiple accounts. Whether you have BPO experience, customer service experience, or are a fresh graduate, explore the available opportunities and apply for the account that matches your qualifications!

AVAILABLE ACCOUNTS & SALARY PACKAGES

1. Retail Account – ₱17,500

Qualifications:

  • High School / Senior High School Graduate / College Undergraduate with at least 6 months of BPO experience.

  • College Graduate – BPO experience not required.

  • Good communication skills.

  • Willing to work onsite (WOSA).

2. Project Luna Account – ₱19,000

Qualifications:

  • At least 1 year of healthcare or technical experience.

  • Excellent communication skills.

  • Willing to work onsite (WOSA).

3. Retail Account – Fixed-Term Employment – ₱15,000

Qualifications:

  • At least High School Graduate (old curriculum) or Senior High School Graduate.

  • Excellent communication skills.

  • Willing to work onsite (WOSA).

  • Fixed-term employment.

4. Global Home Security Account – ₱19,000

Qualifications:

  • At least High School Graduate (old curriculum) or Senior High School Graduate.

  • At least 1 year of customer service experience.

  • Experience is not limited to BPO. Candidates with direct customer-facing experience, such as Starbucks or iStore, are welcome.

  • Excellent communication skills.

  • Willing to work onsite (WOSA).

5. High Priority Banking Account – ₱18,400

Qualifications:

  • At least High School Graduate (old curriculum) or Senior High School Graduate.

  • BPO experience is not mandatory.

  • Excellent communication skills.

  • Willing to work onsite (WOSA).

Additional Requirements:

  • NBI Clearance.

  • Police Clearance.

  • SSS Number available before training.

6. Travel Account – ₱25,000

Qualifications:

  • At least 6 months of Call Center (CC) experience.

  • High School / Senior High School Graduate.

7. Financial Account – ₱27,000

Qualifications:

  • At least 6 months of Call Center (CC) experience.

  • High School / Senior High School Graduate.

GENERAL REQUIREMENTS

  • Good communication and customer service skills.

  • Willing to work onsite and on shifting schedules.

  • Must meet the educational and experience requirements of the selected account.

  • Willing to undergo the recruitment and assessment process.

  • Must be willing to work with Teleperformance at the applicable hiring site.

IMPORTANT APPLICATION INSTRUCTIONS

Candidates must specify which account they wish to apply for. Their profiles will be evaluated according to the selected account's eligibility requirements and current hiring ramp.

Please provide your consent during the recruitment process and tag Gratitude Jobs during the interview to qualify for the joining bonus upon successful hiring, subject to applicable eligibility and company terms.

Apply now and start your career with Teleperformance!



Key Skills

4 Skills
Communication Customer Service Problem Solving customer support

Role Specifications

Role
Appeals Support Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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