CSR - Concentrix San Lazaro Manila - Multiple Accounts - Up to 25.5K
Gratitude IncCSR - Concentrix San Lazaro Manila - Multiple Accounts - Up to 25.5K
Job Description
Key Skills
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Customer Service Rep - Concentrix San Lazaro Manila - Multiple Accounts - Up to 25.5K*
Company: Concentrix - Global CX Leader
Location: San Lazaro, Manila - Onsite (WFO)
Accounts: Insurance / Healthcare / Chat Blended
Salary: PHP 22,000 - 25,500 Package
Setup: Onsite - Full-Time
Overview:
Concentrix San Lazaro mass hiring CSRs! We have openings for Insurance, Healthcare, and Chat Blended accounts. At least 6 months BPO exp required. Get matched to an account that fits you!
Responsibilities:
- Provide support for Insurance / Healthcare accounts
- Handle inquiries via phone and chat blended channels
- Resolve concerns efficiently with excellent service
- Meet performance metrics and maintain high CSAT
Qualifications:
- HS / SHS / College Grad accepted
- At least 6 months BPO experience required
- Diploma must be available upon selection
- All COEs must be available
- Willing to work onsite in San Lazaro, Manila
- Can start ASAP
Benefits:
- PHP 22K to 25.5K salary package
- Multiple accounts to match your skills
- Stable onsite work in San Lazaro
- Career growth with a leading global BPO
- HMO, benefits, and incentives
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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