CSR -Financial Account | EXL MOA Pasay | Up to 38K
Job Description
CSR - Premium Financial Account | EXL MOA Pasay | Up to 38K Package + Day 1 HMO
*Company:* EXL Service
*Location:* MOA Complex, Pasay City
*Account:* PANTHER Financial - Premium Global Account
*Work Setup:* Onsite (WFO) | Shifting Schedule | Full-Time
*Salary:* Up to PHP 38,000 Package
*Industry:* Banking & Financial Services
*Job Overview:*
EXL MOA Pasay is urgently hiring CSRs for our Premium PANTHER Financial Account! High-paying opportunity for candidates with banking / financial background. Earn up to 38K with Day 1 HMO and grow with a stable global account.
*Key Responsibilities:*
- Handle inbound inquiries for a premium global financial account
- Assist customers with banking, financial, and account-related concerns
- Provide accurate and professional resolution in a timely manner
- Ensure compliance with financial regulations and security procedures
- Deliver excellent customer experience and maintain high CSAT scores
- Accurately document all customer interactions
*Qualifications:*
- At least SHS Graduate; College Graduate is a plus
- Minimum 2 Years Experience in Banking / Financial Account (BPO or Banking Industry) - REQUIRED
- Background in financial services, banking, lending, credit cards preferred
- Good to excellent communication skills
- Willing to work onsite in MOA Complex, Pasay City
- Amenable to shifting schedule including nights, weekends, and holidays
- Can start ASAP
*Salary & Benefits:*
- Up to PHP 38,000 Monthly Package
- Day 1 HMO Coverage + Life Insurance
- Paid Training + Monthly Allowances (Non-Taxable)
- Performance Incentives and Bonuses
- Fast Career Growth and Promotion
- Complete Government Benefits + Wellness Programs
*Apply Now - Premium Account - Limited Slots!*
Key Skills
6 SkillsRole Specifications
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