CSR- Financial / Insurance Account - Taguig
Job Description
Key Skills
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Job Title: Customer Service Representative - Financial / Insurance Account - Taguig Onsite - Cognizant
Location: Taguig - Work Onsite
Company: Cognizant
Work Setup: Onsite - Taguig
Salary: Up to PHP 24,000 Package
Industry: BPO / Insurance Brokerage / Financial Services
Eligibility Criteria:
- Completed at least 2 years in college with no back subjects
- Minimum 6 months BPO voice experience in any account
- Excellent verbal communication skills for professional client interactions
- Customer service experience in financial services or non-life insurance is preferred
- Detail-oriented, especially in handling policy inquiries and documentation
- Must be willing to work onsite in Taguig
Overview:
We are hiring Customer Service Representatives for our Financial / Insurance Brokerage account at Cognizant Taguig. If you have at least 6 months of BPO voice experience and strong English communication skills, this opportunity is for you.
Key Responsibilities:
- Handle customer inquiries related to insurance policies and brokerage services
- Provide professional and accurate support for insurance brokerage accounts
- Maintain accuracy and attention to detail in policy-related documentation
- Deliver excellent customer service and ensure high customer satisfaction
- Coordinate with internal teams as needed to resolve client concerns
If you meet the requirements and are ready to work onsite in Taguig, apply now!
Role
Appeals Support Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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