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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR- Financial / Insurance Account - Taguig

300 Views 2 weeks ago
Experience 1–13 Year(s)
₱
Salary ₱ 22 – 24K p.m
Location NA
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Job Description

Job Title: Customer Service Representative - Financial / Insurance Account - Taguig Onsite - Cognizant


Location: Taguig - Work Onsite

Company: Cognizant

Work Setup: Onsite - Taguig

Salary: Up to PHP 24,000 Package

Industry: BPO / Insurance Brokerage / Financial Services


Eligibility Criteria:

- Completed at least 2 years in college with no back subjects

- Minimum 6 months BPO voice experience in any account

- Excellent verbal communication skills for professional client interactions

- Customer service experience in financial services or non-life insurance is preferred

- Detail-oriented, especially in handling policy inquiries and documentation

- Must be willing to work onsite in Taguig


Overview:

We are hiring Customer Service Representatives for our Financial / Insurance Brokerage account at Cognizant Taguig. If you have at least 6 months of BPO voice experience and strong English communication skills, this opportunity is for you.


Key Responsibilities:

- Handle customer inquiries related to insurance policies and brokerage services

- Provide professional and accurate support for insurance brokerage accounts

- Maintain accuracy and attention to detail in policy-related documentation

- Deliver excellent customer service and ensure high customer satisfaction

- Coordinate with internal teams as needed to resolve client concerns


If you meet the requirements and are ready to work onsite in Taguig, apply now!

Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Call center Call centre voice

Role Specifications

Role
Appeals Support Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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