CSR - Financial Services Account - SHS Grad Welcome with BPO Exp
309 Views
2 weeks ago
Experience
1–14 Year(s)
₱
Salary
₱ 25 – 26K
p.m
Location
NA
Be the first to apply for this job
Job Description
*CSR - Financial Services Account - SHS Grad Welcome with BPO Exp - Onsite*
We are looking for a Customer Service Representative to join our Banking and Finance account.
In this role, you will assist customers with their banking and financial concerns, ensuring accurate and timely resolution while delivering outstanding service.
*Your Responsibilities:*
- Handle inbound customer inquiries about bank accounts, transactions, and financial services
- Provide step-by-step assistance and resolve issues with professionalism and empathy
- Maintain confidentiality and handle sensitive information with care
- Properly document all interactions and comply with policies
- Work with support teams to ensure customer satisfaction
*Qualifications:*
- SHS graduate or completed 2 years in college/university
- Minimum 1 year BPO experience is required
- Good to excellent English communication skills - written and verbal
- Willing to work onsite
- Amenable to Banking and Finance account
*Perks and Benefits:*
- Competitive salary package
- Career growth and development opportunities
- Collaborative and supportive work environment
Key Skills
7 Skills
Business to Business (B2B)
Call Center
BPO Voice Process
International Call Centre
B2B.
Call Centre skills
International BPO
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
CSR collection account -EXL Alabang
Gratitude Inc • 1 – 20 Year(s)
US Collections
BPO Voice Process
billing process
₱ 27 – 40K p.m
Manila, Philippines
Training & Quality Manager (IT As A Service)
Gratitude Inc • 5 – 22 Year(s)
Human Resources
Training Management
API,
₱ 90 – 165K p.m
Manila, Philippines
Spanish Bilingual TSR - Cognizant Bridgetowne - 95K-100K Package
Gratitude Inc • 1 – 22 Year(s)
Call Center
Inbound BPO
spanish Speaking
₱ 95 – 100K p.m
Manila, Philippines
CSR -UK Financial collections account - Wipro Eton QC
Gratitude Inc • 1 – 36 Year(s)
Inbound BPO
Collections Process
BPO Voice Process
₱ 25 – 30K p.m
Manila, Philippines
(J0526-1473) | Manager, Pre-sales and Solutions | Hybrid Taguig
Gratitude Inc • 4 – 8 Year(s)
Communication
Detail oriented
Service Desk
₱ 160 – 180K p.m
Manila, Philippines
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, kenya
Network
6+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts