CSR- Healthcare, Satellite TV and Entertainment Accounts
Job Description
Job Title: Customer Service Representative - Healthcare, Pharmaceutical, and Satellite TV and Entertainment Accounts
Company: Concentrix
Industry: BPO / Customer Service
Location: Diliman, Quezon City - Onsite
Work Setup: Onsite
Work Schedule: Shifting
Employment Type: Full-time
Salary Package: Up to Php 23,000 - Php 27,000 Monthly
Role Overview:
We are hiring Customer Service Representatives for Healthcare, Pharmaceutical, and Satellite TV and Entertainment accounts. You will handle customer inquiries, concerns, and support while delivering excellent service.
Key Responsibilities:
- Handle inbound and outbound calls, chats, or emails from customers
- Assist with product information, technical concerns, billing, and account support
- Ensure customer satisfaction and meet quality metrics
- Accurately document customer interactions in the system
- Follow company and client processes and procedures
Qualifications:
- High School Graduate, Senior High School Graduate, to College Graduate
- Strictly with at least 6 months of BPO or Call Center experience
- Good communication skills in English
- Willing to work onsite in Concentrix Diliman
- Willing to work on a shifting schedule including weekends and holidays
Job Title: Customer Service Representative - Healthcare, Pharmaceutical, and Satellite TV and Entertainment Accounts
Company: Concentrix
Industry: BPO / Customer Service
Location: Diliman, Quezon City - Onsite
Work Setup: Onsite
Work Schedule: Shifting
Employment Type: Full-time
Salary Package: Up to Php 23,000 - Php 27,000 Monthly
Role Overview:
We are hiring Customer Service Representatives for Healthcare, Pharmaceutical, and Satellite TV and Entertainment accounts. You will handle customer inquiries, concerns, and support while delivering excellent service.
Key Responsibilities:
- Handle inbound and outbound calls, chats, or emails from customers
- Assist with product information, technical concerns, billing, and account support
- Ensure customer satisfaction and meet quality metrics
- Accurately document customer interactions in the system
- Follow company and client processes and procedures
Qualifications:
- High School Graduate, Senior High School Graduate, to College Graduate
- Strictly with at least 6 months of BPO or Call Center experience
- Good communication skills in English
- Willing to work onsite in Concentrix Diliman
- Willing to work on a shifting schedule including weekends and holidays
Key Skills
6 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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