CSR - Insurance Voice - WNS Eastwood - Up to 25K
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2 weeks ago
Experience
1–27 Year(s)
₱
Salary
₱ 23 – 25K
p.m
Location
NA
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Job Description
Customer Service Representative - Insurance Voice - WNS Eastwood - Up to 25K
Company: WNS
Work Location: Eastwood, Quezon City - Onsite
Work Setup: Onsite - Shifting Schedule
Industry: BPO / Insurance
Employment Type: Full-Time
Salary: Up to PHP 25,000 Package
Overview:
WNS Eastwood, Quezon City is urgently hiring Customer Service Representatives for our Insurance Voice Account. If you have at least 1 year of BPO voice experience, this is your chance to earn up to PHP 25,000 package with a virtual hiring process. Apply from home.
Job Details:
Role: Customer Service Representative - Insurance Voice Account
Location: Eastwood, Quezon City - Onsite
Salary: Up to PHP 25,000 Monthly Package
Account: Insurance Voice Account
Work Setup: Onsite - Shifting Schedule
Hiring Process: Virtual Interview Process
Key Responsibilities:
- Handle insurance-related customer inquiries via voice support
- Deliver outstanding customer service and professional support
- Assist customers with account and policy-related concerns
- Ensure first-call resolution and maintain high customer satisfaction
- Meet performance, productivity, and quality targets
Qualifications:
- At least Senior High School Graduate or 2nd Year College completed in old curriculum
- At least 1 year BPO voice experience required - Insurance background is a plus
- Good to excellent English communication skills
- Willing to work onsite in Eastwood, Quezon City
- Amenable to shifting schedule and can start ASAP
Salary and Benefits:
- Up to PHP 25,000 monthly salary package
- Paid training from Day 1
- HMO coverage and comprehensive benefits
- Career growth and development opportunities
- Supportive and collaborative work culture
Key Skills
7 Skills
Call Center
Inbound BPO
BPO Voice Process
International Call Centre
Call Centre skills
BPO Call center
Call centre voice
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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