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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR - LUZON 2 (Aura, McKinley, Rockwell, and Silver City)

75 Views 3 days ago
Experience 1–5 Year(s)
₱
Salary Confidential
Location Manila (Taguig, Pasig)
17 candidate(s) already applied

Job Description

We are looking for motivated, customer-oriented, and qualified individuals to join our growing team. Successful candidates will handle customer inquiries, provide accurate information, resolve customer concerns, and deliver excellent customer service.


AVAILABLE POSITIONS & QUALIFICATIONS


AURA – L2 (Nutritionist/Dietitian)


- Graduate of Nutrition and Dietetics or a licensed Nutritionist/Dietitian.

- With or without professional background in Nutrition/Dietetics are welcome.



AURA – Customer Service Representative


- HS/SHS Graduate: At least 12 months of Customer Contact Experience (CCE) or 1 year of Technical CCE.

- College Graduate: No call center experience required.



MCKINLEY – Customer Service Representative


- College Undergraduate/College Graduate: No call center experience required.

- HS/SHS Graduate: At least 12 months of voice CCE in an international account.



MCKINLEY – GDS Specialist


- HS/SHS Graduate.

- At least 24 months of GDS experience.



MCKINLEY – Digital Advertising Specialist


- Bachelor's Degree in Marketing, Business, or Information Technology.

- At least 6 months of experience in Digital Advertising, Digital Sales, or Digital Marketing.



ROCKWELL – Customer Service Representative


- HS/SHS Graduate.

- No call center experience required.



SILVER CITY – GDS Specialist


- HS/SHS Graduate.

- At least 12 months of GDS experience.



SILVER CITY – Customer Service Representative


- HS/SHS Graduate.

- At least 12 months of Customer Contact Experience (CCE).



GENERAL REQUIREMENTS


- Good communication and customer service skills.

- Willing to work onsite and on shifting schedules.

- Must meet the specific educational and work experience requirements of the chosen position.

- Willing to undergo the recruitment and assessment process.

- Should be willing to work with Teleperformance at any of the above sites.


Key Skills

1 Skills
BPO call centre

Role Specifications

Role
Chat Support Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Oluchi Osuagwu
Recruiter - Gratitude Inc
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