Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

CSR Mandarin Speaker - Up to 119K + 20K Sign-On Bonus

211 Views 2 weeks ago
Experience 0–27 Year(s)
₱
Salary ₱ 80 – 1190K p.m
Location Manila (Eastwood quezon city, Fairview Quezon City, Taguig)
3 candidate(s) already applied

Job Description



Mandarin Speaker - Up to 119K + 20K Sign-On Bonus


*Position:* Multilingual Customer Support - Mandarin Language

*Location:* Quezon City - Onsite (WFO)

*Work Schedule:* Shifting / Night Shift

*Salary:* ₱40,000 to ₱119,027.33 + ₱20,000 Sign-on Bonus + Incentives

*Headcount:* 20 Openings

*Availability:* ASAP


We are urgently hiring 20 Mandarin Speakers for QC! Open even without BPO experience - Earn up to ₱119K + ₱20K Sign-on Bonus!


*Responsibilities:*

- Handle customer interactions via phone, chat, email

- Provide support in English and Mandarin

- Assist with account inquiries, billing, product info, and general support

- Resolve concerns and deliver excellent customer experience

- Document interactions accurately in company systems

- Meet quality, productivity, and CSAT goals


*Qualifications:*

- WITH or WITHOUT BPO experience - Open to all

- Fluent in Mandarin (speak fluently and professionally)

- Working knowledge of English

- Collections / Order-to-Cash (O2C) experience is a plus but not required

- Must be eligible to work in PH with valid working VISA

- Accepts Temporary Resident Visa for non-Filipino applicants

- Can start ASAP


*Benefits:*

- Up to ₱119,027.33 + ₱20K SOB + Incentives

- Health + Life Insurance

- Free Parking + Company Events

- Paid Training + Permanent Employment Opportunity



Key Skills

9 Skills
Call Center Mandarin Inbound BPO BPO Voice Process International Call Centre BPO Call center Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Order to Cash

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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