CSR Openings – Insurance Brokerage Account

Gratitude Inc

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3 weeks ago

CSR Openings – Insurance Brokerage Account

1-2 Year(s)

25 - 35 Thousand p.m

Manila (Alabang Muntinlupa City, Pasig, Taguig, Fairview Quezon City, Bridgetown quezon City)

Job Description

Key Skills

Insurance Skills SME Sales claim insurance BPO Insurance INSURANCE CLAIM Insurance industry Banking Domain (Insurance and Mortgage) UK Insurance recruiting or sourcing for Financial/Insurance Domain

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Position: Customer Service Representative – Insurance Brokerage Account

We are seeking customer-focused and detail-oriented professionals to join our Insurance Brokerage Support team. The role involves assisting clients with policy inquiries, account updates, claims coordination, and general customer support while ensuring a high level of service excellence.

Key Responsibilities:

• Handle inbound and outbound customer interactions professionally

• Assist clients with insurance policy information and account concerns

• Process account updates, documentation, and service requests

• Coordinate with internal departments and insurance providers

• Maintain accurate customer records and confidentiality standards

• Deliver excellent customer experience and timely issue resolution.

Qualifications

> College graduate with at least 12 months of BPO experience; or

> Completed at least 2 years in college with a minimum of 18 months BPO experience

> Solid background in insurance brokerage is required for SME level only.

Role

Customer Service Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

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15 - 25 Thousand p.m

Manila, Philippines

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