CSR - Retail Account - Wipro Cebu - 18K-22K Salary -open to freshers
Job Description
CSR - Retail Account - Wipro Cebu - 18K-22K Salary - No BPO Experience Required*
*Company:* Wipro - Cebu City
*Location:* Cebu City - Work Onsite (WFO)
*Account:* Retail Account
*Industry:* BPO / Retail / Customer Service
*Work Setup:* Onsite | Full-time | Shifting Schedule
*Salary:* PHP 18,000 - PHP 22,000 Package
*Vacancies:* Multiple Vacancies - Urgent Hiring
*About the Company:*
Wipro Cebu is urgently hiring for our Retail Account. Open to freshers and experienced candidates! Earn up to PHP 22K + benefits.
*Job Description:*
We are looking for Customer Service Representatives for our Retail Account in Cebu City. No BPO experience required - beginners are welcome!
*Key Responsibilities:*
- Handle retail account inquiries via voice and provide excellent customer service
- Assist customers with product, order, and service-related concerns
- Resolve issues efficiently and ensure high customer satisfaction
- Document interactions accurately and meet performance metrics
*Qualifications:*
- At least High School Graduate (old curriculum) or SHS Graduate
- Excellent English communication skills required
- Freshers / No BPO experience accepted - With experience also welcome
- Willing to work onsite in Cebu City
- Amenable to work on shifting schedule including night shifts, weekends, and holidays
- Can start ASAP
*Benefits & Perks:*
- PHP 18,000 - PHP 22,000 monthly salary package
- HMO coverage + Life Insurance + Government-mandated benefits
- Paid training from Day 1
- Clear career growth and promotion opportunities with Wipro
- Stable retail account and supportive work environment
*Apply now - Wipro Cebu Retail Account is hiring!*
Key Skills
6 SkillsRole Specifications
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