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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR - Retail Account - Wipro Cebu - 18K-22K Salary -open to freshers

51 Views 4 days ago
Experience 1–10 Year(s)
₱
Salary ₱ 25 – 26K p.m
Location NA
2 candidate(s) already applied

Job Description

CSR - Retail Account - Wipro Cebu - 18K-22K Salary - No BPO Experience Required*


*Company:* Wipro - Cebu City

*Location:* Cebu City - Work Onsite (WFO)

*Account:* Retail Account

*Industry:* BPO / Retail / Customer Service

*Work Setup:* Onsite | Full-time | Shifting Schedule

*Salary:* PHP 18,000 - PHP 22,000 Package

*Vacancies:* Multiple Vacancies - Urgent Hiring


*About the Company:*

Wipro Cebu is urgently hiring for our Retail Account. Open to freshers and experienced candidates! Earn up to PHP 22K + benefits.


*Job Description:*

We are looking for Customer Service Representatives for our Retail Account in Cebu City. No BPO experience required - beginners are welcome!


*Key Responsibilities:*

- Handle retail account inquiries via voice and provide excellent customer service

- Assist customers with product, order, and service-related concerns

- Resolve issues efficiently and ensure high customer satisfaction

- Document interactions accurately and meet performance metrics


*Qualifications:*

- At least High School Graduate (old curriculum) or SHS Graduate

- Excellent English communication skills required

- Freshers / No BPO experience accepted - With experience also welcome

- Willing to work onsite in Cebu City

- Amenable to work on shifting schedule including night shifts, weekends, and holidays

- Can start ASAP


*Benefits & Perks:*

- PHP 18,000 - PHP 22,000 monthly salary package

- HMO coverage + Life Insurance + Government-mandated benefits

- Paid training from Day 1

- Clear career growth and promotion opportunities with Wipro

- Stable retail account and supportive work environment


*Apply now - Wipro Cebu Retail Account is hiring!*

Key Skills

6 Skills
Inbound BPO BPO Voice Process International Call Centre BPO Operations Call centre voice Call Center experience

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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