CSR - Retail Account - Wipro Cebu - PHP 18K-22K (Freshers accepted)

*CSR - Retail Account - Wipro Cebu - PHP 18K-22K - No BPO Experience Required*

*Company:* Wipro

*Location:* Cebu City - Work Onsite (WFO)

*Account:* Retail Account

*Industry:* BPO / Retail / Customer Service

*Work Setup:* Onsite | Full-time | Shifting Schedule

*Salary:* PHP 18,000 - PHP 22,000 Package

*Vacancies:* Multiple Vacancies - Urgent Hiring

*About the Company:*

Wipro Cebu is urgently hiring Customer Service Representatives for our Retail Account. This opportunity is open to freshers and experienced candidates with a competitive salary package up to PHP 22,000 plus benefits.

*Job Description:*

We are looking for Customer Service Representatives for our Retail Account in Cebu City. No BPO experience required - beginners are welcome to apply.

*Key Responsibilities:*

- Handle retail account inquiries via voice and provide excellent customer service

- Assist customers with product, order, and service-related concerns

- Resolve issues efficiently and ensure high customer satisfaction

- Document interactions accurately and meet performance metrics

*Qualifications:*

- At least High School Graduate (old curriculum) or SHS Graduate

- Excellent English communication skills required

- Freshers / No BPO experience accepted - Candidates with experience are also welcome

- Willing to work onsite in Cebu City

- Amenable to work on shifting schedule including night shifts, weekends, and holidays

- Can start ASAP

*Benefits & Perks:*

- PHP 18,000 - PHP 22,000 monthly salary package

- HMO coverage + Life Insurance + Government-mandated benefits

- Paid training from Day 1

- Clear career growth and promotion opportunities with Wipro

- Stable retail account and supportive work environment