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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR Role - Blended Non-Voice (Email & Chat) - Up to 24K - Concentrix Taguig

298 Views 3 weeks ago
Experience 1–15 Year(s)
₱
Salary ₱ 22 – 24K p.m
Location Manila (Taguig, Makati)
4 candidate(s) already applied

Job Description

CSR- Blended Non-Voice (Email & Chat) - Up to 24K - Concentrix Taguig*

Company: Concentrix
Location: Taguig - Onsite (WFO)
Account: Customer Engagement - Blended Non-Voice (Email & Chat)
Salary: Up to PHP 24,000 Package
Setup: Onsite - Shifting Schedule

About the Role:
Concentrix Taguig is hiring for Customer Engagement - Blended Non-Voice (Email & Chat)! Earn up to 24K package. At least 1 year BPO experience required!

What You'll Do:
- Handle customer inquiries via email and chat support
- Provide excellent customer service and engagement
- Resolve customer concerns accurately and professionally
- Maintain high customer satisfaction scores

Requirements:
- At least High School Graduate (Old Curriculum) / Senior High School Graduate
- At least 1 year BPO experience required
- Good English communication skills
- Willing to work onsite in Taguig
- Can work on shifting schedule and start ASAP

Benefits & Perks:
- Competitive salary up to 24K package
- HMO + Government Benefits
- Paid training
- Career growth opportunities

Key Skills

7 Skills
Call Center Inbound BPO International Call Centre Chat Process BPO Operations Call Center experience Chat/Email support

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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