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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR - Telco Voice Account | ResultsCX Cebu - Up to ₱25K Package

59 Views 3 days ago
Experience 1–18 Year(s)
₱
Salary ₱ 20 – 25K p.m
Location NA
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Job Description

Customer Service Representative - Premium Telco Voice Account | ResultsCX Cebu - Up to ₱25K Package | Virtual Hiring Process*


*Company:* ResultsCX

*Location:* Cebu City - Work Onsite (WFO)

*Employment Type:* Full-Time

*Industry:* BPO / Telecommunications

*Salary:* Php 20,000 - Php 25,000 Package + Benefits

*Vacancy:* Mass Hiring - Virtual Process Available

*Work Setup:* Onsite, Voice Account, Shifting Schedule


*About The Role:*

ResultsCX Cebu is urgently hiring Customer Service Representatives for our Premium Telco Voice Account. We offer a competitive salary up to Php 25K plus benefits with a fast and convenient virtual hiring process.


*Salary Offer Based on Experience:*

- Php 20,000 Package: For candidates with 6 to 23 months of BPO voice experience

- Php 25,000 Package: For candidates with 24 months and above BPO voice experience


*Key Responsibilities:*

- Handle inbound customer inquiries related to telco products and services

- Provide accurate information and resolve customer concerns efficiently

- Deliver excellent customer service and ensure high satisfaction

- Meet quality and performance metrics


*Qualifications:*

- At least High School Graduate (Old Curriculum) or Senior High School Graduate

- Minimum of 6 months BPO voice experience is required

- Strong English communication skills

- Willing to work onsite in Cebu City on a shifting schedule, including nights, weekends, and holidays

- Can start ASAP


*Benefits and Perks:*

- Up to Php 25,000 monthly salary package

- HMO coverage, government-mandated benefits, and performance incentives

- Paid training from day one

- Clear career growth and promotion opportunities

- Fast virtual hiring process


*How to Apply:*

Submit your updated resume through this job portal. Only shortlisted candidates will be contacted.

Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process BPO Skills BPO Call center Call centre voice

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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