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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR -Teleperformance McKinley

582 Views 1 week ago
Experience 1–21 Year(s)
₱
Salary ₱ 20 – 35K p.m
Location NA
147 candidate(s) already applied

Job Description

HIRING NOW: MULTIPLE ACCOUNTS | TELEPERFORMANCE MCKINLEY


Location: Teleperformance McKinley, Taguig  

Work Setup: Onsite  

Industry: Tech and Consumer, BFSI, Travel and Hospitality


Open Positions


1. TECH AND CONSUMER ACCOUNT

- Must have 6 months Sales Experience

- High School / Senior High School Graduate

- Need 1 Valid ID prior to training: Passport, UMID, Professional License if available ex. PRC or other digitized prof ID, Voters ID, Postal, National ID - Digitized - Not printed copy, and Drivers License

- Salary: ₱20,000


2. BFSI ACCOUNT

- At least 6 months Call Center Experience

- High School / Senior High School Graduate

- Salary: ₱19,116 - ₱22,000

- Account Allowance: ₱0 - ₱3,000


3. BFSI ACCOUNT

- At least 12 months Call Center Experience

- High School / Senior High School Graduate

- Salary: ₱19,000 - ₱28,000

- Account Allowance: ₱0 - ₱4,000


4. TRAVEL AND HOSPITALITY ACCOUNT

- At least 24 months of GDS Experience

- High School / Senior High School Graduate

- Salary: ₱33,000 - ₱55,000

- Account Allowance: ₱12,000 - ₱34,000


General Qualifications

- Good communication skills in English

- Willing to work onsite in McKinley, Taguig

- Willing to work on shifting schedules, weekends, and holidays

- Customer service oriented and target driven


What You’ll Do

- For Tech and Consumer: Handle product inquiries, sales, and technical support

- For BFSI: Assist with financial products, account inquiries, and transactions

- For Travel and Hospitality: Handle bookings, reservations, and customer inquiries using GDS

- Provide excellent customer service via voice, chat, or email

- Meet quality and performance targets


We Offer

- Competitive salary plus account allowance where applicable

- HMO on Day 1 + 1 Dependent

- Paid Training

- Performance bonuses and incentives

- Career growth and promotion opportunities

- Accessible location in McKinley Hill, Taguig



Key Skills

12 Skills
Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES bpo Call Center experience

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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