CSR - UK Collections Account (Mortgage / Banking) - Wipro Eton Centris
Job Description
Job Title: CSR - UK Collections Account (Mortgage / Banking) - Wipro Eton Centris - Up to 20% Hike
*Company:* Wipro - Eton Centris, Quezon City
*Job Code:* 196866 - Project Home - UK Financial Collections Account
*Location:* Eton Centris, Quezon City - Work Onsite (WFO)
*Industry:* BPO / Banking / Mortgage / Collections / Financial Services
*Work Setup:* Onsite | Full-time | Shifting Schedule
*Salary Package:* Up to 20% Salary Hike + PHP 2,400 Allowance + PHP 40,000 Joining Bonus
*Vacancies:* Multiple Vacancies - Urgent Hiring
*About the Company:*
Wipro Eton Centris is urgently hiring for Project Home - UK Financial / Mortgage Collections Account. If you have mortgage or US/UK banking experience, get up to 20% salary hike from your last basic pay + PHP 2,400 monthly allowance + PHP 40K joining bonus.
*Job Description:*
We are looking for experienced banking and mortgage professionals to join our UK Financial Collections Account. Earn up to 20% salary hike plus allowances and joining bonus!
*Key Responsibilities:*
- Handle UK financial / mortgage / collections inquiries via voice
- Assist customers with banking, mortgage, and financial service concerns
- Provide accurate information and timely resolution while maintaining professionalism
- Ensure compliance with banking regulations, policies, and data privacy
- Deliver excellent customer experience and maintain high CSAT and quality standards
- Document interactions accurately and meet performance metrics
*Qualifications:*
- At least High School Graduate (old curriculum) / SHS / 2nd Year College to College Graduate
- With at least 1 year hands-on experience in Mortgage OR US Banking / Financial Services required
- Must have 1 to 2 years of US or UK banking and voice account experience
- Strong English communication skills and solid knowledge of the mortgage process
- Willing to work onsite in Eton Centris, Quezon City
- Can start ASAP
*Benefits & Perks:*
- Up to 20% salary hike from your last drawn basic pay
- Additional PHP 2,400 monthly allowance
- PHP 40,000 joining bonus
- HMO coverage + Life Insurance
- Paid training from Day 1
- Clear career growth and promotion opportunities with Wipro
- Complete government-mandated benefits
*Apply now - UK Financial Collections Account with 40K bonus!*
Key Skills
7 SkillsRole Specifications
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