Customer care representative
Gratitude IncCustomer care representative
Job Description
Key Skills
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Patient Care Coordinator (Healthcare)
Job Description
We are looking for a dedicated and customer-focused Patient Care Coordinator to support patients through exceptional service and effective communication. The role involves handling inbound and outbound calls, addressing patient concerns, and ensuring a positive customer experience while maintaining professionalism and empathy.
Qualifications
Fresh graduates are welcome to apply
With or without experience in local or international voice accounts
Strong written and verbal communication skills
Passionate about customer service and patient satisfaction
Ability to manage and handle calls effectively
Willing to work on a shifting schedule
Willing to work on-site
Candidates must have 0–2 years of BPO experience only
Age limit: Up to 50 years old
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Medical Billing Specialist (RCM Account)
Job Description
We are seeking a detail-oriented Medical Billing Specialist to support revenue cycle management operations. The role includes handling medical billing concerns, assisting customers with billing inquiries, ensuring accurate documentation, and maintaining confidentiality of sensitive information.
Qualifications
At least 1–2 years of experience in medical billing, healthcare RCM, or customer support
Strong problem-solving and analytical skills
Ability to explain billing concepts clearly and professionally
Excellent verbal and written communication skills
Ability to handle confidential and sensitive information with professionalism
Willing to work on a shifting schedule
Willing to work on-site
Candidates must have 0–2 years of BPO experience only
Age limit: Up to 50 years old
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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