CUSTOMER ENGAGEMENT SPECIALIST – BLENDED NON-VOICE

Location: BGC, Taguig

Salary Package: Up to PHP 24,000

Work Type: Blended – Email & Chat

Minimum Education: High School Graduate

Experience: At least 1 year BPO experience

Join Our Customer Engagement Team!

Are you a BPO professional who enjoys helping customers but prefers email and chat over taking calls? This could be the perfect opportunity for you!

We’re looking for a Customer Engagement Specialist who can provide excellent customer support through non-voice channels, while delivering fast, accurate, and customer-focused solutions.

What You'll Do

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• Respond to customer inquiries through email and live chat
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• Provide accurate information and effective solutions to customer concerns
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• Maintain a professional and friendly tone in every interaction
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• Handle multiple customer conversations efficiently
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• Document customer interactions and update account information when needed
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• Follow established processes, policies, and quality standards
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• Ensure a positive customer experience from start to finish
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What We're Looking For

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• At least a High School Graduate
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• With at least 1 year of BPO experience
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• Excellent written and verbal communication skills
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• Strong typing, comprehension, and multitasking skills
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• Customer-focused and solution-oriented
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• Comfortable working in a blended non-voice environment
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• Willing to work onsite in BGC, Taguig
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• Flexible with shifting schedules
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What You Get

Up to PHP 24,000 salary package

Primarily Email & Chat support

Convenient BGC, Taguig location

Career growth and development opportunities

Supportive and dynamic work environment

Ready to Take Your BPO Career to the Next Level?

If you have at least 1 year of BPO experience and prefer non-voice customer engagement, we’d love to hear from you!

Apply now and become part of the team!