Customer Experience Representative

Gratitude Inc

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1 month ago

Customer Experience Representative

0-11 Year(s)

₱ 15 - ₱ 30K p.m

Manila

Job Description

Key Skills

CRM (Customer relationship Management) Customer Service Customer Management customer service analyst Customer service advisor

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Be part of a dynamic team dedicated to delivering outstanding customer experiences. As a Customer Experience Representative, you will assist customers with their concerns, provide timely solutions, and ensure every interaction is handled professionally. No prior BPO experience is required.

Responsibilities

•⁠ ⁠Answer customer inquiries promptly.
•⁠ ⁠Resolve account and service concerns.
•⁠ ⁠Provide product and service information.
•⁠ ⁠Maintain accurate customer records.
•⁠ ⁠Follow company policies and quality standards.

Qualifications

•⁠ ⁠18 years old and above.
•⁠ ⁠At least Senior High School Graduate.
•⁠ ⁠Good English communication skills.
•⁠ ⁠No experience required.
•⁠ ⁠Basic computer skills.
•⁠ ⁠Willing to work onsite.

Benefits

•⁠ ⁠Competitive pay.
•⁠ ⁠Paid training.
•⁠ ⁠Performance incentives.
•⁠ ⁠Opportunities for promotion.
•⁠ ⁠Supportive team environment.

Take the first step toward a successful career in the BPO industry. Apply now!

Role

Account Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Temitayo Adebiyi

Recruiter - Gratitude Inc

NA, nigeria

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