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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Experience Representative

575 Views 1 week ago
Experience 0–11 Year(s)
₱
Salary ₱ 15 – 30K p.m
Location Manila
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Job Description

Be part of a dynamic team dedicated to delivering outstanding customer experiences. As a Customer Experience Representative, you will assist customers with their concerns, provide timely solutions, and ensure every interaction is handled professionally. No prior BPO experience is required.

Responsibilities

•⁠ ⁠Answer customer inquiries promptly.
•⁠ ⁠Resolve account and service concerns.
•⁠ ⁠Provide product and service information.
•⁠ ⁠Maintain accurate customer records.
•⁠ ⁠Follow company policies and quality standards.

Qualifications

•⁠ ⁠18 years old and above.
•⁠ ⁠At least Senior High School Graduate.
•⁠ ⁠Good English communication skills.
•⁠ ⁠No experience required.
•⁠ ⁠Basic computer skills.
•⁠ ⁠Willing to work onsite.

Benefits

•⁠ ⁠Competitive pay.
•⁠ ⁠Paid training.
•⁠ ⁠Performance incentives.
•⁠ ⁠Opportunities for promotion.
•⁠ ⁠Supportive team environment.

Take the first step toward a successful career in the BPO industry. Apply now!

Key Skills

5 Skills
CRM (Customer relationship Management) Customer Service Customer Management customer service analyst Customer service advisor

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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