Customer Representative
Job Description
Key Skills
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We are seeking a friendly, professional, and customer-focused individual to join our team as a Customer Service Representative.
The ideal candidate should have excellent communication skills, a positive attitude, and the ability to interact effectively with customers while providing timely and helpful assistance.
Requirements:
* Minimum of a High School/Senior High School qualification
* Previous customer service experience is an advantage but not mandatory
* Excellent verbal and written communication skills
* Good interpersonal and problem-solving abilities
* Professional attitude and strong customer focus
* Ability to work effectively both independently and as part of a team
Key Responsibilities:
* Respond to customer inquiries and provide accurate information
* Assist customers with their requests and concerns
* Maintain a professional and positive customer experience
* Resolve basic customer complaints and escalate complex issues when necessary
* Maintain accurate customer records and follow company procedures
Why Join Us?
* Opportunity for professional growth
* Supportive and team-oriented work environment
* Training and career development opportunities
Interested? Apply today and take the next step toward building your career in customer service.
Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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