Customer Service Associate - Insurance
WNS Global ServicesCustomer Service Associate - Insurance
Job Description
Key Skills
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Job Overview:
We are hiring a Customer Service Associate to assist with insurance-related customer inquiries and provide excellent service in a fast-paced environment. If you enjoy helping others and solving problems, this position is for you!
Responsibilities:
- Assist customers with questions about their insurance policies, billing, and claims.
- Process requests for updates and account changes with accuracy.
- Document customer interactions in the system and ensure records are kept up to date.
- Resolve customer concerns promptly and professionally.
Qualifications:
- Senior High School graduate.
- At least 1 year of experience in a BPO or customer service role.
- Good communication and time-management skills.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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