Customer Service, Healthcare Jobs in Cainta, RIzal

TTEC

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20 hours ago

1-2 Year(s)

rizal Calabarzon (Cainta)

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Job Description

Key Skills

Customer Service Healthcare account

212 candidate(s) have already applied for this Job. Apply now

Requirements

At least 1 year(s) of working experience in the related field is required for this position.

Candidate must possess at least a High School Diploma on any course.

Junior Associate (1-4 yrs experience) specializing in Customer Service or equivalent.

Required skill(s): Customer Service Oriented.

Responsibilities

Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Senior Customer Service Representative at Cainta you’ll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Cainta office at?2nd Floor Robinson Place Cainta (Big R, near Junction) Ortigas Ave. Extension.

What You’ll be Doing

Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat

Respond to inquiries with active listening – identifying additional needs and supporting any upgrades in products and services

Open and maintain customer accounts and information

Resolve technical issues with patience and understanding

Positively participate in company events, team activities, and continuous learning

What You Bring to the Role

6 months or more of customer services experience

Completed 2 years in college or equivalent

Recognize, apply and explain your product or service knowledge

Computer experience

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/phl/ for more information.

Additional Info

Location: Rizal, Calabarzon (Region IV-A).

Full Time position(s) are available.

Number of vacancies: 50.

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About Us

We’re guide by the values

Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.

Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.

Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.

Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.

Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.

Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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