Customer Service Representative

Gratitude Inc

551 Views

2 months ago

Customer Service Representative

1-50 Year(s)

20 - 35 Thousand p.m

Manila (Taguig)

Job Description

Key Skills

Communication CRM (Customer relationship Management) Multitasking Problem Solving Basic computer skills

4 candidate(s) have already applied for this Job. Apply now

ONLY CANDIDATES WITH BPO EXPERIENCE

Customer Service Representative (CSR)

– Job Description

A Customer Service Representative handles customer inquiries and provides support.

Key Responsibilities

1. Respond to customer questions via phone, email, or chat

2. Resolve complaints and service issues

3. Process orders, refunds, or account updates

4. Maintain customer records

5. Escalate complex issues to supervisor

Requirements

1. High school diploma or bachelor’s degree

2. Experience in customer support or call center

3. Good communication skills

4. Basic computer and CRM knowledge

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

Medical / Healthcare / Hospital

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Henry Akume

Recruiter - Gratitude Inc

NA, nigeria

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