Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative

46 Views 2 days ago
Experience 0–29 Year(s)
₱
Salary ₱ 25 – 50K p.m
Location NA
1 candidate(s) already applied

Job Description


​ URGENT HIRING: Customer Service & BPO Associates


​Top BPO Companies: Teleperformance, EXL, WNS, TCS, Wipro, Iqor, ResultsCX, ACN Healthcare & AllDigitech


​Salary Package: ₱25,000 – ₱50,000 / month (Basic Pay + Allowances + Performance Incentives!)


​Work Setup: Onsite / Hybrid Options Available


​Experience: Open to Fresh Graduates & Candidates with No Prior BPO Experience!


​ Why Join Us? (Perks & Benefits)




  • ​ High Compensation: Earn up to ₱25,000 – ₱50,000 monthly package depending on account and experience!

  • ​ Comprehensive Healthcare: Day 1 HMO coverage for you (plus free coverage for dependents).


  • ​ Exciting Bonuses & Perks:

    • ​Night Differential Pay (up to 20%)

    • ​Monthly Performance & Account-Specific Incentives

    • ​Fast Referral Bonuses & Attendance Allowances

    • ​100% Paid Training from Day 1



  • ​ World-Class Facilities: On-site sleeping quarters, game rooms, free gym access, and employee lounge areas.

  • ​ Career Progression: Rapid promotion pathways into leadership, Quality Assurance, or Training within 6 months!


​ Key Responsibilities



  • ​Handle incoming customer queries, requests, and concerns via Phone, Chat, or Email.

  • ​Deliver accurate, empathetic, and professional support to maintain customer satisfaction.

  • ​Troubleshoot issues, recommend products/services, and document account notes in the internal system.


​ Candidate Requirements



  • ​Education: Open to High School Graduates (Old Curriculum), Senior High School Graduates, or College Level/Graduates.

  • ​Communication Skills: Good to excellent English verbal and written communication skills.


  • ​Experience: Open to candidates with No Experience / Fresh Graduates (prior customer service background is a plus!).

  • ​Tech Literacy: Basic computer navigating skills and typing proficiency.

  • ​Flexibility: Willing to work in shifting schedules (including night shifts and weekends).


​ Available Locations Across the Philippines


​We are actively hiring across all major technology hubs and business parks:



  • ​Makati: Ayala / Alphaland

  • ​Taguig: SM Aura / McKinley Hill / BGC

  • ​CDO: Centrio Mall, Cagayan de Oro

  • ​Sucat: Sucat, Parañaque City

  • ​EDSA Greenfield: Greenfield District, Mandaluyong City

  • ​Pasig: Silver City / Rockwell Business Center, Ortigas

  • ​Cebu: Cebu IT Park / Insular, Cebu City




  • ​Davao: Matina / Abreeza Hubs, Davao City

  • ​Bacolod: Bacolod City Center

  • ​Vertis North QC: Vertis North, Quezon City

  • ​Bridgetowne QC: Bridgetowne, Quezon City / Pasig

  • ​Eastwood QC: Eastwood City, Libis, Quezon City

  • ​Alabang: Northgate Cyberzone, Muntinlupa City

  • ​Eton Centris QC: Eton Centris, EDSA Corner Quezon Ave

  • ​Iloilo: Iloilo Business Park, Mandurriao

  • ​Molino: SM Center Molino, Bacoor, Cavite


​ How to Apply



  1. ​Submit Your Resume: Email your updated resume to the provided email address.


  2. ​Application Confirmation & Schedule: Keep an eye on your inbox! You will receive an official response detailing:

    • ​The nearest available BPO partner company matched to your address

    • ​The specific office location

    • ​Your interview date and time schedule



  3. ​HR Follow-Up: A member of our Recruitment / HR team will reach out directly via email/phone to guide you through the next steps and answer any questions.


Key Skills

3 Skills
Communication Listening typing skills

Role Specifications

Role
Account Manager
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Daniel Ige
Recruiter - Gratitude Inc
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Location NA, nigeria
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