Customer Service Representative - Banking & Finance - 1 Year BPO Exp
Gratitude IncCustomer Service Representative - Banking & Finance - 1 Year BPO Exp
Job Description
Key Skills
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Customer Service Representative - Banking & Finance - 1 Year BPO Exp - SHS Accepted
Location: Philippines - Onsite
Work Setup: Shifting / Onsite
ABOUT THE ROLE:
We are hiring a Customer Service Representative for our Banking & Finance account! In this role, you will assist customers with their banking and financial concerns, ensuring accurate and timely resolution while delivering outstanding service.
JOB DETAILS:
Role: Banking & Finance CSR - 1 Year Experience
Location: Philippines - Onsite
Work Setup: Shifting / Onsite
WHAT'S IN IT FOR YOU:
- Competitive salary package - Industry-leading pay for Banking accounts
- Career growth and development opportunities - Advance your career in Finance BPO
- Collaborative and supportive work environment - Great team culture and training
YOUR ROLE:
- Handle inbound customer inquiries about bank accounts, transactions, and financial services
- Provide step-by-step assistance and resolve issues with professionalism and empathy
- Maintain confidentiality and handle sensitive information with care
- Properly document all interactions and comply with policies
- Work with support teams to ensure customer satisfaction
WHO WE'RE LOOKING FOR:
- SHS graduate or completed 2 years in college / university
- Minimum 1 year BPO experience is required
- Good to excellent English communication skills - Written and verbal
- Willing to work onsite
- Amenable to Banking and Finance account
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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