Customer Service Representative (Call Center Agent)

NOW HIRING: Customer Service Representative (US Healthcare Account)
Start Your BPO Career Growth Journey with Us!

Are you an experienced BPO professional looking for an exciting opportunity with a global account? Join our growing team and become part of a US Healthcare Account supporting patients with appointment scheduling and billing inquiries.

Position: Customer Service Representative (CSR)
Account: US Healthcare – Appointment Scheduling & Billing Support
Work Setup: On-site(work from office)

What’s Waiting for You?

Competitive salary package of up to PHP 25,000
Night Differential Allowance
Performance-Based Bonuses
Career growth opportunities
Professional and supportive work environment

Job Responsibilities

• Assist US healthcare customers with appointment scheduling, rescheduling, and inquiries.
• Handle billing-related concerns and provide accurate information.
• Deliver excellent customer service through effective communication and problem-solving.
• Maintain accurate customer records and follow account procedures.

Who We’re Looking For

At least 6 months BPO/call center experience
Strong English communication skills
Customer-focused with good problem-solving abilities
Willing to work night shifts and flexible schedules
Must be ready to work in an on-site(work from office) setup with reliable internet access

Hiring Process

1️⃣ Initial Interview
2️⃣ Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding

Recruitment Hours: 2:00 PM – 5:00 PM

Ready to take the next step in your BPO career? Apply now and be part of a team making a difference in healthcare support!