Customer service representative
Job Description
WE'RE HIRING! | Financial Account – Customer Service Representative
Join a fast-paced financial customer service team and grow your career with us!
One-day hiring process - get hired faster
Work Setup: On-site
Salary: ₱27,000/month
Qualifications:
- High School or Senior High School Graduate
- Excellent English communication skills
Requirements:
- Willing to work on-site
- At least 6 months of Call Center (CC) experience
Required Skills:
- Excellent English communication skills (both spoken and written)
- Active listening skills
- Strong customer service skills
- Problem-solving and critical thinking
- Ability to handle customer complaints professionally
- Basic computer literacy and typing skills
- Ability to navigate multiple systems while on a call
- Attention to detail and accuracy
- Time management and multitasking
- Ability to work in a fast-paced environment
- Adaptability and willingness to learn
- Teamwork and collaboration
- Ability to handle sensitive customer information confidentially
- Accuracy when dealing with financial or account-related inquiries
- Patience and professionalism when assisting customers
Location: Cebu City
Applicants residing in or near Cebu City, Mandaue City, Lapu-Lapu City, and Talisay City are encouraged to apply.
Full office address will be provided upon interview invitation.
Don't miss this opportunity—apply today and become part of our team!
Key Skills
5 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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