Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer service representative

621 Views 1 week ago
Experience 1–2 Year(s)
₱
Salary ₱ 27 – 27K p.m
Location Cebu Central Visayas (Lapu Lapu city, Mandaue City)
2 candidate(s) already applied

Job Description

WE'RE HIRING! | Financial Account – Customer Service Representative


Join a fast-paced financial customer service team and grow your career with us!

One-day hiring process - get hired faster

Work Setup: On-site

Salary: ₱27,000/month


Qualifications:

  1. High School or Senior High School Graduate
  2. Excellent English communication skills


Requirements:

  1. Willing to work on-site
  2. At least 6 months of Call Center (CC) experience


Required Skills: 

  • ​Excellent English communication skills (both spoken and written)
  • Active listening skills
  • Strong customer service skills
  • Problem-solving and critical thinking
  • Ability to handle customer complaints professionally
  • Basic computer literacy and typing skills
  • Ability to navigate multiple systems while on a call
  • Attention to detail and accuracy
  • Time management and multitasking
  • Ability to work in a fast-paced environment
  • Adaptability and willingness to learn
  • Teamwork and collaboration
  • Ability to handle sensitive customer information confidentially
  • Accuracy when dealing with financial or account-related inquiries
  • Patience and professionalism when assisting customers


Location: Cebu City

Applicants residing in or near Cebu City, Mandaue City, Lapu-Lapu City, and Talisay City are encouraged to apply.

Full office address will be provided upon interview invitation.


Don't miss this opportunity—apply today and become part of our team!

Key Skills

5 Skills
Accuracy Customer Care Problem-Solving Skills Excellent communication skills and fluency in English Strong attention to detail, and organizational skills

Role Specifications

Role
Customer Care Officer
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Afolabi Timothy
Recruiter - Gratitude Inc
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