Customer service Representative
Gratitude IncCustomer service Representative
Job Description
Key Skills
44 candidate(s) have already applied for this Job. Apply now
We are looking for highly motivated Customer Service Representatives to support our Telco account in the Philippines. This role is ideal for individuals who are committed to providing exceptional customer experiences while working in a dynamic and fast-paced BPO environment.
As a Customer Service Representative, you will assist customers with account inquiries, billing concerns, technical issues, plan changes, and service requests. You will be expected to deliver accurate information, resolve concerns efficiently, and maintain high standards of customer satisfaction.
Applicants should possess excellent communication skills, strong problem-solving abilities, and the flexibility to work rotating shifts. Prior BPO experience is an advantage but is not required for candidates who demonstrate strong customer service potential.
We offer competitive compensation, comprehensive training, career development opportunities, performance incentives, and a professional work environment designed to support long-term career growth.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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