CUSTOMER SERVICE REPRESENTATIVE (CSR)

JOB OPENING: CUSTOMER SERVICE REPRESENTATIVE (CSR)

Teleperformance – Cagayan de Oro (CDO)

Company: Teleperformance
Position: Customer Service Representative
Location: Cagayan de Oro (CDO), Philippines
Work Setup: Onsite
Employment Type: Full-Time

JOB OVERVIEW

We are looking for motivated, enthusiastic, and customer-oriented individuals to join our growing team as Customer Service Representatives at Teleperformance CDO.

As a Customer Service Representative, you will assist customers with inquiries, provide accurate information, address customer concerns, resolve issues, and ensure a positive customer experience.

Great opportunity for fresh graduates and aspiring BPO professionals! No previous work experience is required.

AVAILABLE POSITION & QUALIFICATIONS

CDO – CAGAYAN DE ORO

Salary Package: Up to ₱21,650 per month.

Qualifications:

• At least High School Graduate or Senior High School Graduate.
• No BPO experience required.
• Fresh graduates and first-time job seekers are welcome to apply.
• Good verbal and written communication skills.
• Strong customer service and problem-solving abilities.
• Willing to work onsite in Cagayan de Oro.

KEY RESPONSIBILITIES

• Handle customer inquiries and provide appropriate assistance.
• Provide accurate information about products and services.
• Address customer concerns and resolve issues professionally.
• Maintain a high level of customer satisfaction.
• Document customer interactions and maintain accurate records.
• Follow company policies, procedures, and quality standards.
• Escalate complex customer concerns to the appropriate department when necessary.

GENERAL REQUIREMENTS

• At least High School or Senior High School Graduate.
• Good communication and customer service skills.
• No previous BPO experience required.
• Willing to work onsite in CDO.
• Willing to work on shifting schedules, including weekends and holidays if required.
• Willing to undergo the recruitment, interview, and assessment process.
• Must be willing to work with Teleperformance CDO.

SPECIAL JOINING BONUS

Get an additional ₱1,000 JOINING BONUS upon successful hiring!

Important: Please mention and tag Gratitude Jobs during your interview to qualify for the joining bonus.

APPLICATION PROCESS

Interested candidates are requested to complete the application questionnaire using the link below.

APPLICATION / QUESTIONNAIRE LINK: ​https://myglit.com/lateral/cref/4c990c6cac

CANDIDATE CONSENT & ACKNOWLEDGMENT

By submitting the questionnaire, you voluntarily confirm your interest in the Customer Service Representative position at Teleperformance CDO.

You also provide your consent to be contacted regarding your application, recruitment, interview, and assessment process. Your information will be used for recruitment and application-related purposes.

APPLY NOW!

Start your BPO career with Teleperformance CDO!

No BPO experience? No problem! Fresh graduates and first-time job seekers are encouraged to apply.

Complete the questionnaire today and take the first step toward your new career!