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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative (Davao & CDO)- Concentrix

82 Views 4 days ago
Experience 0–5 Year(s)
₱
Salary Confidential
Location Davao
18 candidate(s) already applied

Job Description




URGENT HIRING – CUSTOMER SERVICE REPRESENTATIVES

Company: Concentrix
Locations: Davao City & Cagayan de Oro (CDO)

<badge color="success">Salary: ₱19,500</badge>

Looking for a rewarding career in the BPO industry? Join Concentrix as a Customer Service Representative! Fresh college graduates are welcome to apply, and candidates with BPO experience can also explore this opportunity.

Job Responsibilities

  • Handle customer inquiries and provide accurate information.

  • Assist customers with their concerns and service-related requests.

  • Resolve customer issues professionally and efficiently.

  • Maintain high standards of customer service.

  • Ensure a positive customer experience through effective communication.

Qualifications

1. Davao City

  • College Graduate – No BPO experience required.

  • High School / Senior High School Graduate – Minimum 6 months of BPO experience required.

2. Cagayan de Oro (CDO)

  • College Graduate – No BPO experience required.

  • High School / Senior High School Graduate – Minimum 6 months of BPO experience required.

General Requirements

  • Good communication and customer service skills.

  • Willing to work 100% onsite.

  • Flexible to work on shifting schedules.

  • Must meet the education and experience requirements of the preferred location.

  • Willing to undergo the recruitment and assessment process.

  • Willing to work with Concentrix at either the Davao or CDO site.

Important Application Instructions

Please specify your preferred work location: Davao or Cagayan de Oro (CDO).

Applicants must provide their consent during the recruitment process and tag Gratitude Jobs during the interview to qualify for the joining bonus upon successful hiring, subject to applicable eligibility and company terms.

Apply now and start your career with Concentrix!



Key Skills

4 Skills
Communication Customer Service Problem Solving customer support

Role Specifications

Role
Appeals Support Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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