Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative

116 Views 1 week ago
Experience 0–2 Year(s)
₱
Salary Confidential
Location Davao, Misamis Oriental
28 candidate(s) already applied

Job Description


We are hiring Customer Service Representatives for Davao and Cagayan de Oro (CDO). Candidates will handle customer inquiries, provide accurate information, resolve concerns and deliver excellent customer service.

Qualifications:
• College graduates: No BPO experience required.
• HS/SHS graduates: Minimum 6 months of BPO experience required.
• Good communication and customer service skills.
• Willing to work on shifting schedules.

Work Setup: 100% Onsite
Salary: PHP 19,500 per month
Locations: Davao and Cagayan de Oro (CDO)



Key Skills

14 Skills
CRM (Customer relationship Management) Customer Service Handling Complaints Problem Solving Communication Skills inbound calls email support BPO Operations MS Office Advanced Proficiency good communication skills Call centre Operations customer support voice process skills Deep understanding of service excellence & complaint handling

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER AGENT)

Gratitude Inc • 0 – 1 Year(s)
Customer Service General customer service Excellent Communication, Customer Service and Empathy Skills
Confidential Davao, Philippines
Gratitude Inc logo

Customer Service Representative

Gratitude Inc • 1 – 2 Year(s)
Customer Service
Confidential Davao, Philippines
Gratitude Inc logo

Customer Service Representative (Davao & CDO)

Gratitude Inc • 2 – 4 Year(s)
Customer Service
₱ 18.5 – 19.5K p.m Davao, Philippines
Gratitude Inc logo

REAL-TIME ANALYST (RTA) | DAVAO

Gratitude Inc • 1 – 10 Year(s)
Stakeholder Management WFM System WFM tools
₱ 20 – 30K p.m Davao, Philippines
Gratitude Inc logo

Customer Service Representative - Telco, Consumer Electronics, Travel

Gratitude Inc • 1 – 2 Year(s)
Well-written BPO Skills Strong communication skills (oral & written)
₱ 20 – 30K p.m Davao, Philippines
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

View Company Profile →
Bibi Hukkeri
Bibi Hukkeri
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, india
Network 0+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

GET IT ON Google Play
Download on App Store
Search more jobs by Gratitude Inc