Customer Service Representative – E-commerce Account

Gratitude Inc

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2 weeks ago

Customer Service Representative – E-commerce Account

1-5 Year(s)

₱ 20 - ₱ 30K p.m

Cebu Central Visayas - Pasay City, Manila - Alabang Muntinlupa City

Job Description

Key Skills

CRM (Customer relationship Management) Customer Service Chat Support ecommerce platform

2 candidate(s) have already applied for this Job. Apply now

We are looking for customer-oriented professionals to join our E-commerce Account team. You will assist customers with order inquiries, product information, order tracking, returns, refunds, and account-related concerns while providing outstanding customer service.

If you enjoy helping customers and working in a dynamic environment, this is an excellent opportunity to build a rewarding career in the BPO industry.

Qualifications

• At least 6 months of BPO experience is preferred

• Excellent communication and customer service skills

• Strong attention to detail and problem-solving abilities

• Ability to work in a fast-paced environment

• Willing to work on shifting schedules

What We Offer

• Competitive compensation package

• Night differential

• Performance-based incentives and bonuses

• Career advancement opportunities

• Comprehensive training programs

• Professional and supportive work environment

Role

Customer Success Specialist

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Oluchi Osuagwu

Recruiter - Gratitude Inc

NA, nigeria

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