Customer Service Representative – E-commerce Account

We are looking for customer-oriented professionals to join our E-commerce Account team. You will assist customers with order inquiries, product information, order tracking, returns, refunds, and account-related concerns while providing outstanding customer service.

If you enjoy helping customers and working in a dynamic environment, this is an excellent opportunity to build a rewarding career in the BPO industry.

Qualifications

• At least 6 months of BPO experience is preferred

• Excellent communication and customer service skills

• Strong attention to detail and problem-solving abilities

• Ability to work in a fast-paced environment

• Willing to work on shifting schedules

What We Offer

• Competitive compensation package

• Night differential

• Performance-based incentives and bonuses

• Career advancement opportunities

• Comprehensive training programs

• Professional and supportive work environment