Customer Service Representative - Financial Real Estate Account

Gratitude Inc

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5 days ago

Customer Service Representative - Financial Real Estate Account

1-25 Year(s)

₱ 20 - ₱ 22K p.m

Cebu Central Visayas (Lapu Lapu city, Minglanilla)

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations Call Centre skills BPO Call center

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Job Title: Customer Service Representative - Financial Real Estate Account

Company: EXL Service

Location: Cebu City, Cebu - Work From Office (WFO)

Employment Type: Full-Time

Joining Date: October 5, 2026

Job Description:

EXL Service Cebu is hiring for our Financial - Real Estate Account. We are looking for motivated individuals with at least 1 year of BPO experience to join our growing team.

Qualifications:

- At least 2nd Year College Completed (UG2)

- With at least 1 Year Call Center Experience

- B1 High CEF Level of English communication skills

- Willing to work on-site in Cebu City

- Willing to work on shifting / night shift schedule

- Can start on October 5, 2026

Salary and Benefits:

- Basic Salary: 17,000 - 19,000

- Additional Allowance: 3,000

- HMO coverage on Day 1 plus Life Insurance

- Paid training

- Monthly allowances and performance-based incentives

- Career growth and promotion opportunities

Job Responsibilities:

- Handle financial and real estate-related inquiries

- Assist customers with account management and property-related concerns

- Provide accurate information and excellent customer service

- Ensure compliance with company policies and procedures

Submit your updated resume through this job portal to apply.

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Norman Bogonko

Recruiter - Gratitude Inc

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