Customer Service Representative - Healthcare Account
Job Description
Job Title: Customer Service Representative - Healthcare Account
Company: Sagility
Industry: BPO / Healthcare
Location: Bohol - Onsite
Work Setup: Onsite
Work Schedule: Shifting including weekends and holidays
Employment Type: Full-time
Target Start Date: August 17 and 24, 2026
Salary Package:
For 6 months BPO experience:
- Php 14,000 Basic Salary
- Php 2,000 Account Premium Allowance
- Php 1,000 Flex Fund Allowance upon hire
For 1 year BPO experience:
- Php 17,000 Basic Salary
- Php 2,000 Account Premium Allowance
- Php 1,000 Flex Fund Allowance upon hire
Benefits:
- 20% Night Differential
- HMO coverage starting Day 1
- HMO coverage for 1 dependent upon regularization
Qualifications:
- College Graduate with at least 6 months of BPO experience
- SHS Graduate/College Undergraduate with at least 1 year of BPO experience
- Has good customer service orientation
- Has good communication and interpersonal skills
- Has good analytical skills
- Knowledgeable in MS Office and internet browsing
- Willing to work in shifting schedules, weekends, and holidays
- Willing to work onsite
Recruitment Process:
1. Initial Interview
2. Assessment
3. Final Interview
4. Job Offer
5. Medical
Key Skills
7 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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