Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative - Healthcare Account

421 Views 2 weeks ago
Experience 1–18 Year(s)
₱
Salary ₱ 17 – 20K p.m
Location NA
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Job Description


*Job Title: Customer Service Representative - Healthcare Account*


*Company:* Sagility  

*Work Location:* Sagility Bohol  

*Work Setup:* On-site  

*Industry:* BPO / Contact Center / Healthcare  


*Job Description*

Join Sagility Bohol for our *Healthcare Account*. You will be providing excellent customer service to US members while meeting quality and productivity targets.


*Qualifications*

- *Option 1:* College Graduate with at least *6 months BPO experience*

- *Option 2:* SHS Graduate / College Undergraduate with at least *1 year BPO experience*

- Good customer service orientation

- Good communication and interpersonal skills  

- Good analytical skills

- Knowledgeable in MS Office and internet browsing

- Willing to work in *shifting schedules, weekends, and holidays*

- Willing to work *onsite*


*Salary Package*


*For candidates with 6 months BPO experience:*

- *Basic Salary:* ₱14,000

- *Account Premium Allowance:* ₱2,000

- *Flex Fund Allowance:* ₱1,000 [upon hire]


*For candidates with 1 year BPO experience:*

- *Basic Salary:* ₱17,000

- *Account Premium Allowance:* ₱2,000

- *Flex Fund Allowance:* ₱1,000 [upon hire]


Benefits

- *Night Differential:* 20%

- *HMO:* Coverage starting on Day 1

- *HMO for 1 Dependent:* Upon regularization



Key Skills

6 Skills
Call Center BPO Voice Process International Call Centre BPO Call center Healthcare account Proficiency in MS Office

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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