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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative - healthcare account,QC

687 Views 1 week ago
Experience 2–13 Year(s)
₱
Salary ₱ 23 – 25K p.m
Location Manila (Bridgetown quezon City, Diliman quezon city)
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Job Description



Job Title:*Customer Service Representative - QC  

Account: ALLIED - International Healthcare  

Company: Sagility  

Location:* Quezon City  

Work Setup:Onsite  

Employment Type:*Full-time  

Start Date:* 24 Aug 2026


Job Description:

Sagility is hiring for our ALLIED International Healthcare account in QC. You will be catering to members including pre-auth, benefits and eligibility claims.


Qualifications:

- College Graduate or Associate Graduate - any course

- EXCEPT: BS NURSING

- Minimum 2 years Call Center experience handling members under International healthcare accounts

- Experience in pre-authorization, benefits and eligibility is required

- Good English communication skills, both verbal and written


Compensation & Benefits:

- Upon hire: 23,000 PHP basic pay + 1,000 PHP flex fund allowance

- 20% Night differential

- HMO coverage on Day 1

- Performance Incentives

- 14th month Pay

- Rice allowance 300/month upon regularization

- Show Up Bonus

- Referral Bonus



Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process BPO Operations BPO Healthcare. Call Center experience

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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