Customer Service Representative – Insurance Brokerage Account (PE / SPE)

Job Description

We are looking for customer-focused and detail-oriented Customer Service Representatives to join an Insurance Brokerage account.

The successful candidates will handle professional client interactions, assist with policy-related inquiries, provide accurate information, and ensure a positive customer experience.

Position 1: PE Level

Salary Package: Up to ₱26,000 all-in

Qualifications:

• Senior High School graduates are eligible.

• 0–17 months of BPO voice experience in any account.

• Strong verbal communication skills for professional client interactions.

• Customer service experience in financial services or non-life insurance is preferred.

• Detail-oriented when handling policy-related inquiries.

• Willing to work 100% onsite at McKinley Hill, Taguig.

Position 2: SPE Level

Salary Package: Up to ₱36,000 all-in

Qualifications:

• Senior High School graduates are eligible.

• At least 18 months of BPO voice experience in any account.

• Minimum 1 year of experience in Property & Casualty (P&C), Non-Life, or General Insurance.

• Strong verbal communication skills for professional client interactions.

• Detail-oriented when handling policy-related inquiries.

• Willing to work 100% onsite at McKinley Hill, Taguig.

Recruitment Process

1. Register in the Agency Portal (handled by the POC).

2. Complete the Talkpush Assessment.

3. Receive an invitation for a walk-in or virtual interview.

Interview Location

2nd Floor, Science Hub Tower 4, Campus Avenue, McKinley Hill, Fort Bonifacio, Taguig City.