Customer service representative

Gratitude Inc

1616 Views

17 hours ago

0-1 Year(s)

₱ 20 - ₱ 40K p.m

Manila (Alabang Muntinlupa City, Eastwood quezon city, Makati, Ortigas, Pasay City, Pasig, Cubao Quezon City, Taguig)

Job Description

Key Skills

Communication CRM (Customer relationship Management) Customer Relations Customer Service Customer Management BPO Voice Process Communication Skills Customer oriented BPO Skills Customer Engagement BPO Call center good communication skills International BPO BPO/ITES bpo BPO call centre Excellent Communication

2 candidate(s) have already applied for this Job. Apply now

Hiring for Customer Service Representative (CSR)

Join our team and provide exceptional customer support!

Responsibilities include :

Respond promptly and courteously to customer inquiries via various communication channels (phone, email, chat, etc.).

Provide accurate information and guidance to customers regarding products, services, policies, and procedures.

Assist customers in troubleshooting and resolving issues they may encounter, striving for first-contact resolution whenever possible.

Maintain a deep understanding of our products and services to address customer inquiries effectively.

Maintain a positive and professional demeanor at all times, ensuring that customers feel valued and respected.

Stay up-to-date with industry trends and customer service best practices to enhance your performance.

Role

Manager -Customer Service

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Saba Jumani

Recruiter - Gratitude Inc

NA, india

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