Customer service representative
Gratitude IncCustomer service representative
Job Description
Key Skills
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Hiring: Customer Service Representative – Voice Process
Are you passionate about helping customers and building a career in the BPO industry? Join our team!
Requirements:
0–1 year of experience in a BPO voice account (Freshers may also apply)
Excellent verbal communication and listening skills
Good command of English
Basic computer and typing skills
Strong customer service and problem-solving abilities
Willingness to work in shifts
Key Responsibilities:
Handle inbound and outbound customer calls professionally
Resolve customer inquiries and concerns in a timely manner
Provide accurate information about products and services
Maintain customer records and document interactions
Meet quality and productivity targets
What We Offer:
Competitive salary package
Performance incentives
Training and career development opportunities
Friendly and supportive work environment
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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